pricing:  

• typically our hourly rate is $95/hr in increments of 15 minutes (call us now for an estimate)
• onsite technical support has a one-hour minimum charge, no call-out fee
• remote technical support for established clients is billed in 15 minute increments
• established clients are invoiced monthly

we accept cheques, cash, and online banking payments.  ​

we provide a wide range of support services:

• onsite, phone,  and remote technical support 
• laptop, tablet, desktop purchase advise and service:  
  we are brand and operating system agnostic, and will recommend a variety of choices that best suit your requirements and budget, and will find the best price available in New Zealand.  We do not sell equipment directly but can purchase on your behalf. 
• troubleshoot software and hardware issues
• virus and malware removal and prevention
  too many pop-ups?  slow computer?  It may need a checkup.
• migration to cloud-based services
  such as Google to enable access to all your information seamlessly, on all of your devices (laptop, tablet, phone, from home and office)
• one-on one tuition and professional development
  use devices and applications more effectively, including Microsoft® Office (Word, Excel, etc.), and Google Apps
• networks 
  configuration and setup including wireless networking
• printers and scanners
  multifunction office equipment setup and maintenance
• design and implement backup solutions, online or onsite
• custom domain names and websites 
  registration and email setup, website creation with easy to use software, you can maintain it yourself or we can help.